Mobile Banking Service Terms and Tariff
Service Type | Transfer Amount | Tariff (Birr) |
Transfer to other Awash bank Account | Up to 10,000 | 1 |
10,001 – 50,000 | 3 | |
50,001 – 100,000 | 5 | |
Above 100,000 | 15 | |
Transfer to partners (telebirr, M-Pesa, Rays and others) | Up to 5,000 | 2 |
5,001 – 15,000 | 5 | |
Above 15,000 | 10 | |
Transfer to other Bank | EthSwitch Pricing + 0.2% of the principal amount | |
Transfer to own account | Free | |
LMTS (ATM Cash Out) | 0.35% | |
Payment Type | Tariff (ETB) |
Merchant Payment | Free |
School fee payment | Free |
Traffic Penalty payment | AwashBIRR: 3 |
At branch: 5 |
Partners Name | Payment via | Tariff (ETB) |
DSTV Payment | AwashBIRR | 2 |
At branch | 5 | |
CANAL+ | AwashBIRR | 2 |
At branch | 5 | |
Ethio telecom | AwashBIRR | 2 |
At branch | 5 | |
Safaricom | AwashBIRR | 2 |
At branch | 5 | |
Electricity (EEU) | Free | |
Partners Name | Payment via | Tariff (ETB) |
Ethiopian Airlines | AwashBIRR | 0.5% and Max. of 25 ETB |
At branch | 30 ETB |
Service Type | Tariff (ETB) |
Re issuance PIN | Free |
Exchange Rate inquiry | Free |
Balance inquiry | Free |
Mini Statement | Free |
Full Statement | Free |
Annual Subscription Fee | 25 |
Any new bill & Utility Payment | Negotiable |
Internet Banking Service Terms and Tariff
Service Type | Tariff (ETB) |
(LMTS) ATM Cash Out | 0.35% |
Transfer to own account | Free |
Transfer to other Awash bank account | Free |
Cheque book request | Free |
Subscription fee | Free |
Account overview and statement | Free |
View currency exchange rate | Free |
Transfer Amount (ETB) | Charge per 100 ETB transfer |
Up to 5,000 | 0.60 |
5,001 – 25,000 | 0.44 |
25,001 – 100,000 | 0.36 |
100,001 – 1000,000 | 0.28 |
Above 1,000,000 Birr | 0.24 |
Card Issuance, Transaction and Management Fee
Service Type | Tariff (ETB) |
Issuance of debit card | 50 |
Re-issuance of PIN | 15 |
Debit Card Renewal | Free |
Debit Card Replacement (Lost or Stolen) | 100 |
ATM Card Cancelation or blocking | Free |
Additional Account Link | Free |
Pre-Paid account issuance | 50 |
Credit Card Issuance | 150 |
Credit Card Replacement | 200 |
Cash withdrawal – On Us | 0.35% |
Balance inquiry – On Us | Free |
Mini-statement – On Us | Free |
Cash withdrawal – On Us | Per EthSwitch pricing |
Balance inquiry – On Us | 0.5/request |
Mini-statement – On Us | Per EthSwitch pricing |
PIN Change | Free |
POS Cash Advance | Free |
POS Merchant Transaction – On Us | Free |
POS Merchant Transaction – Off Us | Free |
Agent Banking Fees
Service Type | Transaction Amount (ETB) | Tariff (Birr) |
Cash In | >25 | Free |
Cash Out (From Wallet, Card and Core Banking account) | 25 – 100 | 3 |
101 – 500 | 4.5 | |
501 – 1,000 | 6 | |
1,001 – 3,000 | 8 | |
3,001 – 6,000 | 10 | |
6,001 – 8,000 | 11 | |
8,001 – 10,000 | 12 | |
10,001 – 15,000 | 15 | |
15,001 – 20,000 | 18 | |
>20,000 | 20 |
Service Type | Transaction Amount (ETB) | Tariff (Birr) |
(All Bill payment types including school fee) | 25 and above | Free |
Service Type | Transaction Amount (ETB) | Tariff (Birr) |
Between Awash bank Accounts | 25 – 10,000 | 5 |
Transfer to Unregistered Customer | 5 – 500 | 5 |
Service Type | Transaction Amount (ETB) | Tariff (Birr) |
Pay local remittance | 25 – 100 | Free |
Service Type | Tariff (Birr) |
Account opening | Free |
Sale Airtime | Free |
Customer Balance Enquiry | 1 |
Customer Mini Statement | 1 |
Local Money transfer
Type | Transfer Amount (ETB) | Tariff (ETB) |
Account to Account Transfer (Inter Branch) | 1 – 10,000 | 5 |
10,001 – 100,000 | 10 | |
> 100,000 | 15 | |
Transfer from Customer’s Account to other banks account (RTGS) for CPO, Cheque, Letter. | Flat Rate | 100 |
Incoming Special clearance | Flat Rate | 50 |
OBC | Flat Rate | 20 |
Transfer of tax collected on behalf of the government to NBE account | Flat Rate | 100 |
Bankers Cheque (CPO)
Type | Range (ETB) | Tariff (ETB) |
From Account | Frat rate | 100 |
From non-account holder | Up to 100,000 | 300 |
100,001 – 500,000 | 500 | |
>500,000 | 750 |
Type | Service Charge (ETB) |
From Account | 200 |
From non-account holder | 400 |
Type | Service Charge (ETB) |
From Account | 100 |
From non-account holder | 200 |
Type | Service Charge (ETB) |
From Account | 200 |
From non-account holder | 250 |
Number of Leaves | Service Charge (ETB) |
10 | – |
25 | 75 |
50 | 170 |
100 | 300 |
Number of Leaves | Service Charge (ETB) |
25 | 50 |
50 | 100 |
100 | 200 |
Deposit Accounts
Service type | Service Charge (ETB) per passbook |
Passbook Issuance upon opening | Free |
Lost/Damaged Passbook Replacement | 100 |
Closure of Saving Account within 6 months from date of opening | 100 |
Saving & Checking Account
Service type | Service Charge (ETB) |
Saving and Checking Account Freeze (Court case) in favor of plaintiff (beneficiary) | 100 (Flat) |
Release (Payment to 3rd party by court) | 100 per beneficiary |
Service type | Service Charge |
S/A balance below Birr 50 for one year | Birr 25 per six months |
C/A balance below Birr 500 for six months | Birr 250/ six months for balance less than Birr 1,000 |
Service type | Service Charge |
Standing Instruction (S/A, C/A, TD, FCY, O/D, etc.) | Birr 25 per transaction |
Balance Order Instruction | Birr 100 per transaction |
Stop Payment Order | Birr 300 per Cheque (Single Cheque Issued) |
Birr 300 (flat) + Birr 10 per Cheque leaf |
Sundries Services
Service type | Service Charge (ETB) |
Salary payment | 3/Account* |
Provident fund handling | Free |
Authentication fee at Documents and Authentication and Registration Office and Courts (In Person). | 250 + 3rd Party charge |
Online Authentication | 50 / Authentication |
Customer Door to Door Service to open Account | Free |
Customer Door to Door Service to pay and collect Cash (with in the same town) | As per the agreement |
Change of Signature | 25 per account |
* However, branch managers are authorized to waive the charge in view of the customer’s relationship with the bank.
Other Services
Service type | Action and Service Charge |
First Time | Mark in the register book and communicate written warning |
Second Time | Penalize 3% of Cheque value (not exceeding Birr 25,000 + 2nd written warning) |
Third Time | 5% of Cheque amount not exceeding Birr 50,000, close the account & communicate to the office of Chief Retail & SME Banking, Internal Audit Directorate and same to customer/s. |
Service type | Service Charge |
Current Month | Birr 25 per page + Birr 5 for every additional copy page |
Historical | Birr 50 per page + Birr 5 for every additional copy page |
Service type | Service Charge (ETB) |
(S/A, C/A, TD, FCY, O/D, Loan Accounts etc) | 200 (Flat) |
Service type | Service Charge |
Current Year | Birr 25 per advice or page |
Over a year | Birr 50 per advice or page |
Service type | Service Fee (ETB) | |
Local | Service Charge | 200 (Flat) |
Registered mail | As per the postal service | |
International | Service Charge | 200 (Flat) |
Courier Charge | As per courier cost | |
As per the existing NBE rate |
Negotiation |
Birr 200 |
Safe Box Rent
Box Type | Service Charge Per Annum (ETB) |
Small | 4,000 |
Medium | 6,000 |
Large | 7,000 |
Extra Large | 8,000 |
NB: Penalty for failing to renew contract (pay annual rent): 100% of the annual rent in arrears. But 150% of the annual rent in arrears if the payment is above maturity period of the contract.
Share and Related Issues
Service Type | Service Charge (ETB) |
Share Certificate Issuance when transfer of shares from one shareholder to another shareholder or to several other shareholders | 200 per each share certificate from both party. |
Share transfer fee (to be collected from the transferor and the transferee) | 1.25% from each party of gross proceed, minimum Birr 500. |
Splitting/consolidating share certificate/s in the name of the same shareholder | 500 per each share certificate |
Replacement of share certificates | No charge, if the replacement is caused by error (s) committed by the bank |
500 per each share certificate, if replacement is not caused by error (s) committed by the Bank. | |
Blocking of AB’s share to be held as collateral with other entities | 1,500 (For below Birr 1,000,000) |
2,500 (For above Birr 1,000,000) | |
Unblocking of AB’s share held as collateral with other entities | 1000 |
Share balance confirmation letter issuance-Staff | Free |
Share balance confirmation letter issuance-Non-Staff | 200 |
Trade Service Terms and Tarriffs
IFB Financing processing and handling fees and terms
| 1.1. Collateral substitution fee per collateral | |
| 1.2. Collateral release fee per collateral | |
| 1.3. Any amendments related to collateral per amendment | |
| 1.4. Allowing registration of collaterals on Second degree by other bank’s (per each collateral) | |
| 1.5 Appeal on collateral estimation |
| 2.1. Motor vehicles, construction machinery and equipments | |
| 2.3. Factory machinery | |
| 2.4.Movable collateral: registration initial notice/registration per collateral (Max 10Yrs) | |
| 2.5. Movable collateral: extending initial notice/registration per collateral | |
| 2.6. Movable collateral: search with signed certificate per collateral (Up on customer requerest) | |
| 2.7. Movable collateral: search with-out signed certificate per collateral (Up on customer request) | |
| 2.8. Movable collateral: Full and Partial cancellation of registration per collateral |
| 3.1. For new Financing facility approval | |
| 3.2. For renewal of the existing any facility within the due date time | |
| 3.3. Renewal of Limit facilities due but less one month from expiry date | |
| 3.4. Renewal of Limit facilities due but greater than one month from expiry date | |
| 3.5. Short term overdrwal for a month | |
| 3.6. Confirmation fees for guarantees issued | |
| 3.7. Qard/Preshipment facility conversion to Murabaha Financing fee per Financing account | |
| 3.8. Fees for issuance of any letter of undertaking/commitment in respect of Financing approved, , balance disclosure and any other letters relating to Financing. | |
| 3.9.Financing approved based on CCR |
| 4.1. Wavier of repayment per waiver of installment | |
| 4.3. Amendment of Repayment | |
| 4.4. Transfer of Financing File (Excluding staff) | |
| 4.5. Guarantee extension/ amendment fee | |
| 4.6. Financing approval confirmation fee (excluding Guarantee) | |
| 4.7. Late payment over 30 days |
| 5.1. Additional grace period on project Financing | |
| 5.2. Waiver of Profit payment on project term loans during the grace period (See Note 3) | |
| 5.3.Financing re-approval fee | |
| 5.4. Cancellation/suspension of foreclosure decision | |
| 5.5. Appeal processing fee | |
| 5.6. Insurance Premium Payment Charge2 |
| 6.1. Each time a merchandise is pledged/released | |
| 6.2. Credit/Financing Information Inquiry/ per enquiry |
Proposed charges and fees related to credit processing and handling to be covered by borrowers
| 1.1. Collateral substitution fee per collateral | |
| 1.2. Collateral release fee per collateral | |
| 1.3. Any amendments related to collateral per amendment | |
| 1.4. Allowing registration of collaterals on Second degree by other bank’s (per each collateral) | |
| 1.5 Appeal on collateral estimation |
| 2.1. Motor vehicles, construction machinery and equipments | |
| 2.3. Factory machinery | |
| 2.4.Movable collateral: registation initial notice/registration per collateral (Max 10Yrs) | |
| 2.5. Movable collateral: extending initial notice/registration per collateral | |
| 2.6. Movable collateral: search with signed certificate per collateral (Up on customer requerest) | |
| 2.7. Movable collateral: search with-out signed certificate per collateral (Up on customer request) | |
| 2.8. Movable collateral: Full and Partial cancellation of registration per collateral |
| 3.1. For new credit facility approval | |
| 3.2. For renewal of the existing any facility within the due date time | |
| 3.3. Renewal of Limit facilities due but less one month from expiry date | |
| 3.4. Renewal of Limit facilities due but greater than one month from expiry date | |
| 3.5. Short term overdrwal for a month | |
| 3.6. Temporary term loans ,OD and other advances extension fee (First Time) except guarantee | |
| 3.7. Temporary term loans ,OD and other advances extension fee (Second Time) except guarantee | |
| 3.8. Temporary term loans ,OD and other advances extension fee (Third Time and then after as per NBE Directive) except guarantee | |
| 3.9. Temporary term loans ,OD and other advances extension fee due over one month from expiry date | |
| 3.10. Revolving Merchandise Loan not showing Zero balalnce and/or its annual turnover below two within a year during the review period | |
| 3.11. Confirmation fees for guarantees issued | |
| 3.12. Preshipment facility conversion to term loan fee per loan account | |
| 3.13. Fees for issuance of any letter of undertaking/commitment in respect of loans approved, , balalnce disclosure and any other letters relating to loans and advances. | |
| 3.15.loan approved based on CCR |
| 4.1. Wavier of repayment per waiver of installment | |
| 4.2. Rescheduling per loan account | |
| 4.3. Amendment of Repayment | |
| 4.4. Transfer of Loan File (Excluding staff) | |
| 4.5. Guarantee extension/ amendment fee | |
| 4.6. Guarantee conversion to a term loan | |
| 4.7. Credit approval confirmation fee (excluding Guarantee) | |
| 4.8. Late payment (over 30 days, but less than 90 days) | |
| 4.9 OD and Merchandise facility converted to term loan |
| 5.1. Additional grace period on project loans | |
| 5.2. Waiver of Interest payment on project term loans during the grace period (See Note 3) | |
| 5.3. Loan re-approval fee | |
| 5.4. Cancellation/suspension of foreclosure decision | |
| 5.5. Appeal processing fee | |
| 5.6. Insurance Premium Payment Charge2 |
| 6.1. Each time a merchandise is pledged/released | |
| 6.3. Credit Information Inquiry/ per enquiry |
