Mobile Banking Service Terms and Tariff
Service Type | Transfer Amount | Tariff (Birr) |
Transfer to other Awash bank Account | Up to 10,000 | 1 |
10,001 – 50,000 | 3 | |
50,001 – 100,000 | 5 | |
Above 100,000 | 15 | |
Transfer to partners (telebirr, M-Pesa, Rays and others) | Up to 5,000 | 2 |
5,001 – 15,000 | 5 | |
Above 15,000 | 10 | |
Transfer to other Bank | EthSwitch Pricing + 0.2% of the principal amount | |
Transfer to own account | Free | |
LMTS (ATM Cash Out) | 0.35% | |
Payment Type | Tariff (ETB) |
Merchant Payment | Free |
School fee payment | Free |
Traffic Penalty payment | AwashBIRR: 3 |
At branch: 5 |
Partners Name | Payment via | Tariff (ETB) |
DSTV Payment | AwashBIRR | 2 |
At branch | 5 | |
CANAL+ | AwashBIRR | 2 |
At branch | 5 | |
Ethio telecom | AwashBIRR | 2 |
At branch | 5 | |
Safaricom | AwashBIRR | 2 |
At branch | 5 | |
Electricity (EEU) | Free | |
Partners Name | Payment via | Tariff (ETB) |
Ethiopian Airlines | AwashBIRR | 0.5% and Max. of 25 ETB |
At branch | 30 ETB |
Service Type | Tariff (ETB) |
Re issuance PIN | Free |
Exchange Rate inquiry | Free |
Balance inquiry | Free |
Mini Statement | Free |
Full Statement | Free |
Annual Subscription Fee | 25 |
Any new bill & Utility Payment | Negotiable |
Derash | Free |
Unicash | Free |
Webirr | Free |
Internet Banking Service Terms and Tariff
Service Type | Tariff (ETB) |
(LMTS) ATM Cash Out | 0.35% |
Transfer to own account | Free |
Transfer to other Awash bank account | Free |
Cheque book request | Free |
Subscription fee | Free |
Account overview and statement | Free |
View currency exchange rate | Free |
Transfer Amount (ETB) | Charge per 100 ETB transfer |
Up to 5,000 | 0.60 |
5,001 – 25,000 | 0.44 |
25,001 – 100,000 | 0.36 |
100,001 – 1000,000 | 0.28 |
Above 1,000,000 Birr | 0.24 |
Card Issuance, Transaction and Management Fee
Service Type | Tariff (ETB) |
Issuance of debit card | 50 |
Re-issuance of PIN | 15 |
Debit Card Renewal | Free |
Debit Card Replacement (Lost or Stolen) | 100 |
ATM Card Cancelation or blocking | Free |
Additional Account Link | Free |
Pre-Paid account issuance | 50 |
Credit Card Issuance | 150 |
Credit Card Replacement | 200 |
Cash withdrawal – On Us | 0.35% |
Balance inquiry – On Us | Free |
Mini-statement – On Us | Free |
Cash withdrawal Remote – On Us | Per EthSwitch pricing |
Balance inquiry Remote – On Us | 0.5 cents/request |
Mini-statement Remote – On Us | Per Ethioswitch pricing |
PIN Change | Free |
POS Cash Advance | Free |
POS Merchant Transaction – On Us | Free |
POS Merchant Transaction – Off Us | Free |
Agent Banking Fees
Service Type | Transaction Amount (ETB) | Tariff (Birr) |
Cash In | >25 | Free |
Cash Out (From Wallet, Card and Core Banking account) | 25 – 100 | 3 |
101 – 500 | 4.5 | |
501 – 1,000 | 6 | |
1,001 – 3,000 | 8 | |
3,001 – 6,000 | 10 | |
6,001 – 8,000 | 11 | |
8,001 – 10,000 | 12 | |
10,001 – 15,000 | 15 | |
15,001 – 20,000 | 18 | |
>20,000 | 20 |
Service Type | Transaction Amount (ETB) | Tariff (Birr) |
(All Bill payment types including school fee) | 25 and above | Free |
Service Type | Transaction Amount (ETB) | Tariff (Birr) |
Between Awash bank Accounts | 25 – 10,000 | 5 |
Transfer to Unregistered Customer | 5 – 500 | 5 |
Service Type | Transaction Amount (ETB) | Tariff (Birr) |
Pay local remittance | 25 – 100 | Free |
Service Type | Tariff (Birr) |
Account opening | Free |
Sale Airtime | Free |
Customer Balance Enquiry | 1 |
Customer Mini Statement | 1 |
Local Money transfer
Type | Transfer Amount (ETB) | Tariff (ETB) |
Account to Account Transfer (Inter Branch) | 1 – 10,000 | 5 |
10,001 – 100,000 | 10 | |
> 100,000 | 15 | |
Transfer from Customer’s Account to other banks account (RTGS) for CPO, Cheque, Letter. | Flat Rate | 100 |
Incoming Special clearance | Flat Rate | 50 |
OBC | Flat Rate | 20 |
Transfer of tax collected on behalf of the government to NBE account | Flat Rate | 100 |
Bankers Cheque (CPO)
Type | Range (ETB) | Tariff (ETB) |
From Account | Frat rate | 100 |
From non-account holder | Up to 100,000 | 300 |
100,001 – 500,000 | 500 | |
>500,000 | 750 |
Type | Service Charge (ETB) |
From Account | 200 |
From non-account holder | 400 |
Type | Service Charge (ETB) |
From Account | 100 |
From non-account holder | 200 |
Type | Service Charge (ETB) |
For Account holder | 200 |
For non-account holder | 250 |
Number of Leaves | Service Charge (ETB) |
10 | – |
25 | 75 |
50 | 170 |
100 | 300 |
Number of Leaves | Service Charge (ETB) |
25 | 50 |
50 | 100 |
100 | 200 |
Deposit Accounts
Service type | Service Charge (ETB) per passbook |
Passbook Issuance upon opening | Free |
Lost/Damaged Passbook Replacement | 100 |
Closure of Saving Account within 6 months from date of opening | 100 |
Saving & Checking Account
Service type | Service Charge (ETB) |
Saving and Checking Account Freeze (Court case) in favor of plaintiff (beneficiary) | 100 (Flat) |
Release (Payment to 3rd party by court) | 100 per beneficiary |
Service type | Service Charge |
S/A balance below Birr 50 for one year | Birr 25 per six months |
C/A balance below Birr 500 for six months | Birr 250/ six months for balance less than Birr 1,000 |
Service type | Service Charge |
Standing Instruction (S/A, C/A, TD, FCY, O/D, etc.) | Birr 25 per transaction |
Balance Order Instruction | Birr 100 per transaction |
Stop Payment Order | Birr 300 per Cheque (Single Cheque Issued) |
Birr 300 (flat) + Birr 10 per Cheque leaf |
Sundries Services
Service type | Service Charge (ETB) |
Salary payment | 3/Account* |
Provident fund handling | Free |
Authentication fee at Documents and Authentication and Registration Office and Courts (In Person). | 250 + 3rd Party charge |
Online Authentication | 50 / Authentication |
Customer Door to Door Service to open Account | Free |
Customer Door to Door Service to pay and collect Cash (with in the same town) | As per the agreement |
Change of Signature | 25 per account |
* However, branch managers are authorized to waive the charge in view of the customer’s relationship with the bank.
Other Services
Service type | Action and Service Charge |
First Time | Mark in the register book and communicate written warning |
Second Time | Penalize 3% of Cheque value (not exceeding Birr 25,000 + 2nd written warning) |
Third Time | 5% of Cheque amount not exceeding Birr 50,000, close the account & communicate to the office of Chief Retail & SME Banking, Internal Audit Directorate and same to customer/s. |
Service type | Service Charge |
Current Month | Birr 25 per page + Birr 5 for every additional copy page |
Historical | Birr 50 per page + Birr 5 for every additional copy page |
Service type | Service Charge (ETB) |
(S/A, C/A, TD, FCY, O/D, Loan Accounts etc) | 200 (Flat) |
Service type | Service Charge |
Current Year | Birr 25 per advice or page |
Over a year | Birr 50 per advice or page |
Service type | Service Fee (ETB) | |
Local | Service Charge | 200 (Flat) |
Registered mail | As per the postal service | |
International | Service Charge | 200 (Flat) |
Courier Charge | As per courier cost | |
As per the existing NBE rate |
Negotiation |
Birr 200 |
Safe Box Rent
Box Type | Service Charge Per Annum (ETB) |
Small | 4,000 |
Medium | 6,000 |
Large | 7,000 |
Extra Large | 8,000 |
NB: Penalty for failing to renew contract (pay annual rent): 100% of the annual rent in arrears. But 150% of the annual rent in arrears if the payment is above maturity period of the contract.
Share and Related Issues
Service Type | Service Charge (ETB) |
Share Certificate Issuance when transfer of shares from one shareholder to another shareholder or to several other shareholders | 200 per each share certificate from both party. |
Share transfer fee (to be collected from the transferor and the transferee) | 1.25% from each party of gross proceed, minimum Birr 500. |
Splitting/consolidating share certificate/s in the name of the same shareholder | 500 per each share certificate |
Replacement of share certificates | No charge, if the replacement is caused by error (s) committed by the bank |
500 per each share certificate, if replacement is not caused by error (s) committed by the Bank. | |
Blocking of AB’s share to be held as collateral with other entities | 1,500 (For below Birr 1,000,000) |
2,500 (For above Birr 1,000,000) | |
Unblocking of AB’s share held as collateral with other entities | 1000 |
Share balance confirmation letter issuance-Staff | Free |
Share balance confirmation letter issuance-Non-Staff | 200 |
Trade Service Terms and Tarriffs
IFB Financing processing and handling fees and terms
Charges and Fees related to credit processing and handling to be covered by borrowers
| Description | Fees and Charge | Rules of application |
| 1.1. Collateral substitution fee per collateral | 5,000.00 | Upon substituting of the collateral |
| 1.2. Collateral release fee per collateral | 5,000.00 | Upon release of the collateral |
| 1.3. Any amendments related to collateral per amendment | 3,500.00 | Upon amendment of the collateral |
| 1.4. Allowing registration of collaterals on Second degree by other bank’s (per each collateral) | 15,000.00 | Upon credit committee approval |
| 1.5. Appeal on collateral estimation excluding employees of NGO and Public and Government Institutions | 3,500.00 | Before effecting the re- estimation or revaluation |
| Description | Fees and Charge | Rules of application |
| 2.1. Motor vehicles, construction machinery and equipment’s | 1,000/booklet | Upon new credit request approval |
| 2.2. Factory machinery | 5,000/plant | Upon new credit request approval |
| 2.3. Movable collateral: registration initial notice/registration per collateral (Max 10Yrs) | 500 | Upon receiving registration request on the NBE system |
| 2.4. Movable collateral: notice/registration per collateral extending initial | 200 | Upon receiving registration request on the NBE system |
| 2.5. Movable collateral: search with signed certificate per collateral (Up on customer requires) | 200 | Upon collateral search request |
| 2.6. Movable collateral: search with-out signed certificate per collateral (Up on customer request) | 100 | Upon collateral search request |
| 2.7. Movable collateral: Full and Partial cancellation of registration per collateral | 200 | Upon collateral search request |
| Description | Fees and Charge | Rules of application |
| 3.1. For new credit facility approval | 0.25% | Upon loan disbursement |
| 3.2. For renewal of existing limit facility within the due date time | 0.035% of the limit | Upon renewal |
| 3.3. Renewal of limit facilities due but less one month from expiry date | 0.035% (minimum Birr 5,000) | Upon renewal |
| 3.4. Renewal of Limit facilities due but greater than one month from expiry date | 0.05% (minimum Birr 5,000) | Upon renewal |
| 3.5. Short term overdrawal | 0.025% (minimum Birr 10,000) | Upon allowing the overdrawal. The charge shall be calculated on the overdrawn amount. |
| 3.6. Temporary term loans, OD and other advances extension fee (First Time) except guarantee | 0.1% (minimum Birr 20,000) | Before setting the limit on the Core Banking System. |
| 3.7. Temporary term loans, OD and other advances extension fee (Second Time) except guarantee | 0.2% (minimum Birr 50,000) | Before setting the limit on the Core Banking System. |
| 3.8. Temporary term loans, OD and other advances extension fee (Third Time and then after as per NBE Directive) except guarantee | 0.3% (minimum Birr 100,000) | Before setting the limit on the Core Banking System. |
| 3.9. Temporary term loans, OD and other advances extension fee from expiry date due over one month | 20,000.00 | Before setting the limit on the Core Banking System. |
| 3.10. Revolving Merchandise Loan not showing Zero balance and/or its annual turnover below two within a year during the review period | 20,000.00 | Before setting the limit on the Core Banking System. |
| 3.11. Confirmation fees for guarantees issued | 500 | Upon confirming the request |
| 3.12. Preshipment facility conversion to term loan fee per loan account | 0.25% (Minimum Birr 10,000) | Before converting the facility on the Core Banking System |
| 3.13. Fees for issuance of any letter of undertaking/commitment in respect of loans approved, balance disclosure and any other letters relating to loans and advances. | 500 | Upon issuance of the letter |
| 3.14. Loan approved based on CCR | 2000 | Upon loan disbursement |
| Description | Fees and Charge | Rules of application |
| 4.1. Wavier of repayment per waiver of installment | 0.1% of the installment amount (minimum 2,500) | Before implementing the credit decision |
| 4.2. Rescheduling per loan account | 0.05% of the outstanding balance (minimum Birr 2,500) | Before implementing the credit decision |
| 4.3. Amendment of Repayment | 3,000.00 | Before implementing the credit decision |
| 4.4. Transfer of Loan File (Excluding staff) | 3,000.00 | Before implementing the credit decision |
| 4.5. Guarantee extension/ amendment fee | 2,000.00 | The charge shall be collected in addition to the guarantee. extension commission upon extension |
| 4.6. Guarantee conversion to a term loan | 0.25% of the amount to be converted (minimum Birr 5,000) | Before implementing the credit decision |
| 4.7. Credit approval confirmation fee (excluding Guarantee) | 10,000.00 | Upon disbursement |
| 4.8. Late payment (over 30 days, but less than 90 days) | 2% per month on the installment amount (minimum Birr 1,000) | To be collected together with repayment |
| 4.9. OD and Merchandise facility converted to term loan | 0.25% of the amount to be converted (minimum 10,000) | Before converting the facility on the Core Banking System. |
| Description | Fees and Charge | Rules of application |
| 5.1. Additional grace period on project loans | 0.05% of the approved loan (minimum Birr 25,000) | Before implementing the credit decision |
| 5.2. Waiver of Interest payment on project term loans during the grace period (See Note 3) | 3% commission income to be collected on quarterly basis on the accumulated accrued interest during the grace period and any interest amount kept under MIΑΑ until unpaid interest amount is fully settled | Applied every quarter |
| 5.3. Loan re-approval fee | 10,000.00 | Before loan disbursement |
| 5.4. Cancellation/suspension of foreclosure decision | 0.01% of the total outstanding balance of NPL accounts at the time of foreclosure decision (Minimum 5,000) | Immediately after the decision passed |
| 5.5. Appeal processing fee | 2,500.00 | Before processing the request |
| 5.6. Insurance Premium Payment Charge | 10.5% of the insurance premium (minimum Birt 3,000) | As soon as sufficient balance is found on the borrower account |
| Description | Fees and Charge | Rules of application |
| 6.1. Each time a merchandise is pledged/released. | 5,000.00 | Upon release or pledge of merchandise stock. |
| 6.2. Credit Information Inquiry/per enquiry | Birr 500 if the requested loan amount ≤ 100,000, Birr 1,500 if < 1,000,000 and Birr 2,500 if more than Birr 1,000,000 as per inter office memo of Chief Credit Operation dated | Before inquiring credit information. |
Terms and Tariff Guideline on Guarantee Facilities
| Type of Guarantee | Amount | Collateral Type and Value, and Guarantee Commission Rate | |||
| 100% cash blocked/foreign and local bank guarantee | Fully Covered with building and other acceptable collaterals | Partially Clean (more than or equal to 50% collateral coverage) | Clean | ||
| Bid Bond Guarantee | Any Amount | 0.15% | 0.5% | 0.87% | 1.25% |
| Advance Payment Guarantee | Up to Birr 20m | 0.15% | 0.90% | 1.07% | 1.25% |
| Above Birr 20m | 0.115% | 0.80% | 1.03% | 1.25% | |
| Performance Bond Guarantee/ | Up to Birr 20m | 0.15% | 0.75% | 1% | 1.25% |
| Supplier Credit Guarantee | Above Birr 20m | 0.115% | 0.65% | 0.95% | 1.25% |
| Retention | Up to Birr 20m | 0.15% | 0.80% | 1.02% | 1.25% |
| Above Birr 20m | 0.115% | 0.75% | 1% | 1.25% | |
| Custom Bond Guarantee | Up to Birr 10m | 0.15% | 0.50% | 0.87% | 1.25% |
| Above Birr 10m | 0.115% | 0.50% | 0.87% | 1.25% | |
