Merchant Portal

“A Centralized Control System for Streamlining Your Business with Digital Payments”

The Awash Merchant Portal is an integrated digital payment platform that enables any business—ranging from small shops to large enterprises—to accept, manage, and control customer payments both in person and remotely.

This platform empowers merchants to monitor their business transactions in real time from anywhere, providing a modern and efficient technological solution for digital commerce.

Multi-Channel Payment Collection

This module provides customers with flexible payment options:

  • USSD Push Payment – Customers receive a payment prompt on their phone and confirm using their PIN.
  • SMS Link Payment – Customers can complete payments remotely via a link sent through SMS.
  • Dynamic & Static QR Codes – Payments can be made using either transaction-specific (dynamic) or fixed (static) QR codes.
  • Bulk Payment via Link – Enables sending payment requests to multiple customers simultaneously.

Transaction Lifecycle Management

This module manages each payment request from initiation to completion:

  • Real-Time Status Tracking – Displays transaction status (Pending, Completed, Failed) instantly.
  • Request Management – Allows resending expired requests or canceling incorrect ones.

Reporting & Business Intelligence

Transforms raw data into actionable business insights:

  • Detailed Collection Reports – Reports categorized by date, cashier, and payment method.
  • Cashier Performance Tracking – Monitors sales volume and performance of each cashier.
  • Smart Dashboard – Provides a summarized view of sales through charts and tables.

Receipts & Notifications

Ensures proper confirmation for both payer and merchant:

  • Automatic SMS Receipts – Instant payment confirmation sent to customers.
  • Downloadable PDF Receipts – Digital receipts for audit and record-keeping purposes.

Administration & Security

Controls system access and ensures security:

  • Role-Based Access Control – Different access levels for owners and cashiers.
  • Cashier Blacklisting – Ability to immediately block suspicious users.
  • PIN & Biometric Authentication – Secures critical actions with PIN or fingerprint verification.

For Merchants

For Customers

• Increased Sales Speed – Reduces queues by sending payment requests in advance.

• Reduced Payment Disputes – Real-time confirmations eliminate misunderstandings.

• Remote Sales Capability – Accept payments without the customer being physically present.

• Employee Performance Insights – Data-driven evaluation and incentive opportunities.

How to Use the Merchant Portal

  1. Visit a Branch – Bring required business documents (license, ID, etc.).
  2. Registration – The bank registers the merchant in the system.
  3. Grant Access – Assign cashier access to employees.
  4. Login – Access the portal using provided credentials.
  5. Collect Payments – Use USSD push, QR codes, or payment links.

• Multiple Payment Options – Pay via USSD even without a smartphone.

• Enhanced Security – Eliminates the need to carry cash.

• Transparency – Instant SMS confirmations build trust in transactions.

How to Use the Merchant Portal

  1. Receive Payment Request – Via phone (USSD or SMS link).
  2. Confirm Payment – Enter PIN after verifying the amount.
  3. Receive Receipt – Get instant SMS confirmation.

The Awash Merchant Portal is a powerful solution designed to transform traditional business operations into a modern digital payment ecosystem—delivering speed, security, and transparency in every transaction. 

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